As cell phones become sharper and more powerful, so do people's demand for their
use. It is safe to say they have helped shape the world's culture. The
technology that people can hold in the palm of their hand has made immediate
impacts on the economy, media, entertainment and even the family structure.
Asking people younger than 30 to imagine the world without cell phones would be
akin to asking people older than 50 to imagine the world without the Vietnam
War. Findings listed in the National Health Interview Survey conducted by the
Centers for Disease Control and Prevention show a gradual drift toward dropping
home phones, or landlines. Between 2006 and 2009, the number of people who had
landlines and no cell phones decreased by half. Between 2009 and 2009, those
with cell phones and no landline grew from 25 percent to 30 percent. Dropping
the (home) phone Why would someone want to drop their homes phones? "Cell phone
only, and no unwanted calls," said Mike Bullard in a Facebook post. "Plus with a
smartphone you can get weather updates and warnings. Why spend the extra money?
You're going to need it for gas." Convenience is one of the most powerful
driving factors behind the trend. People find it hard to resist a personal
assistant, day planner, media player, web browser and link to almost every
person in their lives that fits inside a single device they can slide into their
pockets. "It's what customers want," said AT&T spokeswoman Sue Sperry. "It's
what customers are relying on, a phone and computer in their hand."
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economy, however, that is making the most significant impact on people's choice
to drop their landline phones. According to the NHIS report, the tendency to
exclusively use cell phones increased among people who earn lower incomes or
rent their homes. More than 4 million people lost their homes to foreclosure
from 2006 through 2011, according to the most recent U.S. Census data. A Harvard
University study showed more than 10 million renters in this country spend at
least half of their pre-tax income on rent and utilities. America's current
economic trouble has forced many people to choose between buying medicine and
buying food. That kind of predicament makes it more convenient to drop excess
bills. Several people who responded to a Facebook poll by WTVM said axing the
home phone was a no-brainer. "I got rid of our landline about six months ago,"
Tarina Wyatt stated. "Our cell phones work great, and we're saving money;
definitely a win-win situation." When tradition meets technology Not everyone
has eagerly jumped on board the wireless explosion. The biggest resistance seems
to come from businesses or large organizations rather than individual consumers.
It is hard to imagine a typical office without corded phones sitting on desks.
However, businesses these days are just as concerned about saving money as the
average family, and many families cite the financial benefits of dropping their
landline phones. There is an answer to almost every defense of the traditional
phone in business. Need it to send and receive faxes? Scan documents and email
them as PDFs. Like the flexibility of having two lines? Some wireless providers
can set up multiple numbers on the same cell phone. For now, though, going
strictly wireless seems to be a more plausible solution for small businesses.
"For people who work from home as their principal work space, those people have
to make the decision whether to use both a wired and wireless phone, or one or
the other," said Verizon spokesperson Bill Kula. Kula went on to say that
traditional phones will remain a staple in large offices, mainly because of the
ability to track and route an influx of calls. Several other things ensure that
landline phones have a secure place in businesses and homes. For instance, many
emergency response services and home security companies still require landline
telephones. You don't have to worry about which pair of pants or jacket you left
it in, roaming or signal strength. In many rural areas, there is not yet
adequate infrastructure to support wireless phone signals. Even in metropolitan
areas with ample coverage, certain types of building materials or radio
interference can kill signals. Beyond that, the perception exists that people
who do not primarily, or even exclusively, use cell phones at home are old
fashioned and getting left behind. But landline phones still hold the edge in
reliability and call clarity. And most people might be shocked to know how
tightly intertwined cell phones and hardline systems are. "The cell network
depends on the wired network," said Sperry. "People don't realize this. Cell
calls depend on the landline network. It's the same for all carriers. Cell calls
have to be switched and identified." Mobile switching centers make it possible
to control the flow of cell phone calls. They operate like automated versions of
telephone switchboards that phone companies used in the early 1900s to manually
re-direct calls. There is one major exception – the entire process now happens
in less than a second. The automated switching system is all the more necessary
with cell phones because they are not in a fixed location. That means
traditional phones, in some form or another, are safe for a long time. "Regular
landline service isn't going away any time soon, but it certainly is shrinking,"
Sperry said.